Terms & Conditions

Terms of Service

These Terms and Conditions outline the rules and guidelines for using the Happy Dogs Care website and services. By accessing our website or booking our pet care services, you agree to comply with these terms.

Service Agreement

By booking our services, you agree to follow our policies regarding pet safety, health requirements, and responsible pet ownership.

Booking & Cancellations

All bookings are subject to availability. We recommend booking in advance and informing us if you need to reschedule or cancel.

Pet Safety Policy

We prioritize a safe and comfortable environment for every dog in our care. Owners must provide accurate information about their pet’s health and behavior.

Privacy Policy

At Happy Dogs Care, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our pet care services.

Information We Collect

We may collect certain information when you interact with our website or services, including:

  • Your name and contact details such as email address and phone number.
  • Information provided when making bookings for daycare, boarding, or grooming services.
  • Messages or inquiries sent through contact forms or WhatsApp.
  • Basic website usage data such as browser type, pages visited, and interaction with the website.

How We Use Your Information

Your information is used to provide and improve our services. This may include:

  • Managing bookings and pet care services.
  • Communicating with you regarding appointments or inquiries.
  • Improving our website and customer experience.
  • Providing updates about our services if you contact us.

How We Protect Your Information

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While we implement security measures, no online system can guarantee complete security.

We never sell, rent, or trade your personal information to third parties.

Third-Party Services

Our website may include links to third-party platforms such as WhatsApp or social media services. These platforms operate under their own privacy policies, and we are not responsible for their practices.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our website.

You can choose to disable cookies in your browser settings if you prefer not to share this information.

Your Privacy Rights

You have the right to:

  • Request access to the personal information we may have about you.
  • Ask us to update or correct your information.
  • Request removal of your personal information from our records.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through our website or the contact details provided on the Contact Us page.